Terms and conditions

Terms & Conditions

Welcome to Tearific. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms & Conditions govern your use of our website and services. By placing an order, you confirm that you are at least 18 years old or using the site under parental supervision.

2. Products & Quality

We strive to ensure that all products listed are of the highest quality. However, as our teas are natural products, slight variations in color, aroma, and taste may occur.

3. Pricing & Payment

All prices are listed in INR and are subject to change without prior notice. Payments must be made in full at the time of purchase through our approved payment methods.

4. Orders & Cancellation

  • Orders once placed cannot be modified.
  • Cancellation requests are accepted only before the order is processed or shipped.
  • Tearific reserves the right to cancel any order due to unforeseen circumstances.

5. Shipping & Delivery

We aim to deliver your products in a timely manner. Delivery timelines may vary depending on location and external factors. Tearific is not responsible for delays caused by courier services or natural events.

6. Returns & Refunds

Due to the consumable nature of tea products:

  • Returns are not accepted once the product is opened.
  • Refunds or replacements are only provided for damaged or incorrect items.
  • Any issue must be reported within 48 hours of delivery.

7. Intellectual Property

All content on this website, including logos, images, and text, is the property of Tearific and may not be used or reproduced without permission.

8. User Responsibility

Users agree not to misuse the website or engage in any activity that may harm the brand, website functionality, or other users.

9. Limitation of Liability

Tearific shall not be held liable for any indirect or incidental damages arising from the use of our products or website.

10. Privacy

Your personal information is handled securely and used only in accordance with our Privacy Policy.

11. Changes to Terms

Tearific reserves the right to update or modify these Terms & Conditions at any time without prior notice.

12. Contact

For any queries regarding these terms, please contact our support team.